on Secure Online Ordering
English Yarns web site has a secure online ordering
system. The system is based on the familiar Shopping Cart and
Checkout concept, and uses the latest secuity software to ensure
your information stays safe.
To order online, simply add items to the Shopping Cart and then go
to the Checkout. You are then asked for your delivery and payment
are your Shipping Charges?
We always try to send your ordered items the most economical
and secure way depending on the weight and value of the parcel, and
any special delivery instructions you may have. The cost depends on
the delivery location and the class (eg. airmail or
surface mail). If the total weight of your order lies outside the
weight or insurance range for a particular class, we will split the
items into more than one package.
do I add items to my Shopping Cart?
Navigate to the Online Store section that you are interested
in, for example, Rowan
Enter the quantity you want to buy in the text box next
to an item.
Add the item to the Shopping by selecting the
add-to-cart button next to the item.
do I see what is in my Shopping Cart?
Select the [ Shopping Cart ] link at any time. A new screen
is shown detailing the following:
the description of each item you have added to the cart
the quantity of the item
the cost of each item
the total cost of the items, including tax,
I delete items from my Shopping Cart?
Go to the Shopping Cart (see above). Select the Remove
checkbox alongside the item you want to delete from your cart.Then
select the Update button.
I change the quantity for an item in my Shopping Cart?
Go to the Shopping Cart (see above). Enter the number of items in
the Quantity box alongside the item you
want to modify. Then select the Update button.
I go to the Checkout?
Select the [ Checkout ] link when you have finished adding
items to your Shopping Cart. You will then be asked a few details
that we need to be able to complete the order.
methods do you accept?
Payment may be made by credit card (Visa, Visa Electron, or Mastercard),
debit cards (Maestro, Solo and Delta). You may send your credit/debit
card information via phone, fax, snail mail or SECURELY over the Internet.
Is my information
Yes. English Yarns uses a secure payment provider that is 100%
PCI DSS compliant, and as such meets all current banking security
standards - now a requirement for all UK businesses accepting credit
card payments and debit card payments. All checkout and card
entry pages are SSL encrypted.